Newly revamped Walk-in pharmacy launched with old-school, caring approach
Pop in for all your self-medication, chronic and acute medicine needs
Thursday, 5 December 2019, For 28 years, Medipost Pharmacy has served the country’s chronic medicine needs through its national courier pharmacy operations. On Wednesday, 4 December, a new chapter in pharmacy service began as the company re-launched its improved Walk-in pharmacy with an extended product offering at the Gezina Shopping Centre in Pretoria.
“The newly revamped Medipost Walk-In Pharmacy is a refreshing departure from our traditional approach, which has been primarily concerned with the dispensing of chronic medicines for delivery nationally,” says Louis Scheepers, chief executive officer of Medipost Pharmacy.
“Complementing our convenient remote service offering, the Walk-In Pharmacy allows members of the Pretoria community the opportunity to experience our pharmacy care face-to-face.”
While the Gezina Medipost Walk-In Pharmacy previously served the public as a pick up point for chronic medicine parcels, it now offers a comprehensive product range including self-medication, a small range of hygiene and beauty brands. It also provides a dispensing service for prescribed chronic medications and acute medicines, such as short-course antibiotics, which was not offered before.
According to Rentia Myburgh, sales and marketing director of Medipost Pharmacy, the upgraded Walk-In Pharmacy offers the community a pharmacy experience unlike any other. “We have placed an explicit focus on the customer experience while ensuring that our prices are extremely competitive, delivering a new approach to ‘old-school’ pharmacy care,” she explains.
“We identified a niche in the market for a walk-in pharmacy that is designed with an emphasis on comfort and shopping ease for customers, rather than the usual retail pharmacy design that typically jams too many products into narrow aisles resulting in a claustrophobic commercial space rather than a care-focused pharmacy experience to be enjoyed at one’s leisure.
“The Medipost Walk-In Pharmacy aims to define a new standard in personalised, caring service that is built on professional pharmacy expertise while offering those home medicine kit essentials, nutritional supplements and little extras such as hair and skin care products which are also easy on the pocket.”
She adds that a comfortable seating area and the pharmacy’s spacious layout makes it ideal for parents shopping with children, individuals with impaired mobility, as well as senior citizens from the surrounding communities. The Medipost Walk-In Pharmacy is located within the Gezina Shopping centre, at 593 Nico Smith Street, Gezina.
“We are looking to offer something a little different; a retail pharmacy experience that cares for the members of the community we serve while taking their differing needs and wants into account,” Scheepers adds.
“The Medipost Walk-In Pharmacy brings us closer to the local community, and we are embracing the opportunity to redefine the public’s expectations of the physical experience of a visit to their friendly neighbourhood pharmacy,” Scheepers concludes.
More about Medipost Pharmacy
Medipost Pharmacy, which is the largest such service registered with the South African Pharmacy Council (SAPC), provides free delivery of chronic medication anywhere throughout the country to ensure patients have reliable, timeous access to chronic medications.
For the last 28 years, Medipost Pharmacy has been a trusted partner to medical schemes, private and public patients, providing free delivery to a customer’s home, their nearest approved delivery point, such as a doctor’s rooms, clinic or PEPcell counter, and by arrangement to the customer’s temporary address or holiday destination within South Africa.
The company claims, dispenses, dispatches and delivers chronic medication to beneficiaries, to medical schemes, and other clients such as the employer groups and the Department of Health. Some 400 000 members of 82 medical schemes across South Africa are among those currently benefitting from Medipost’s courier pharmacy service.
Issued by: Martina Nicholson Associates (MNA) on behalf of Medipost Pharmacy
Contact: Martina Nicholson, Graeme Swinney, Meggan Saville and Estene Lotriet-Vorster
Telephone: (011) 469 3016